RCSA NSW Workshop 'Competency Based Behavioural Interviewing'

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For further information, please contact Events NSW at crollo@rcsa.com.au

The information below is provided as reference for those who have already registered. This service is provided by InfoTec Communications.

Develop interview questions to probe into the skills/competencies and characteristics that relate to job success. 

Session Summary
This full day interactive workshop with Karen Palmer MRCSA is essential learning for any consultant who undertakes interviews – regardless of experience level. 

Traditional hiring methods focus on education, qualifications, credentials and elicit responses that address credentials, opinions and feeling. They rarely prompt the candidate to tell about actual job performance, experiences and accomplishments in specific circumstances. 

Competency Based Behavioural interviews, on the other hand, are based on the idea that past behaviour is the best predictor of future behaviour. Prior to interview each position is assessed for the skills/competencies and characteristics that relate to job success.  

Interview questions are developed to probe into these areas. All candidates are asked the same question and notes are taken in order to evaluate candidates. 

Workshop overview
Key Objectives

• Describe the benefits of developing competency based behavioural interviewing skills
• Define competencies and competency
• Outline the phases of a structured competency based behavioural interview
• Develop competency based behavioural questions
• Evaluate a competency based behavioural interview 

Who should attend
All consultant who undertakes interviews regardless of experience level. 

Methodology

• Group size limited to 18 participants
• Facilitated learning environment
• Emphasis is on individual and group activities  

About the presenter
Karen Palmer MRCSA 
After 14 years in the Human Resources & Recruitment industry Karen has developed a comprehensive understanding and talent for recruitment consulting.  Karen has had many years of experience within the Recruitment industry, including Temporary & Permanent Consulting, Account Management, Operations Management, Project Management and Field Coaching.

For over 5 years Karen has had the responsibility and privilege of training, “one on one” with new employees of all levels. In her most current role as a qualified TAA (Trainer and Assessor), Karen, as a Field Coach, has NSW, Queensland, Northern Territory and the ACT in her portfolio.  She appreciates that we are all individuals, with different learning styles and abilities.  “It is very rewarding to assist and encourage people to develop independently and successfully.” 

When & Where
Friday 16th May 2008
Registration at  8:45am
Event from 9:00am to 5:00pm 

RCSA NSW Training Room
Level 6 / 17 Castlereagh St
(Between Hunter St & Martin Place)
SYDNEY  NSW 

Investments
Member $605.00 including $55.00 GST
Non Member $907.50 including $82.50 GST 

Inclusions
Workbook, morning and afternoon tea 

APR Points
Attending this program entitles you to claim EIGHT points towards APR Status 

Further Information
Jeni Smith - Continuing Professional Education Administration
RCSA New South Wales & ACT
Level 6 / 17 Castlereagh Street
SYDNEY, NSW 2000
P: +02 9922 3477
F: +02 9922 3443
E: jsmith@rcsa.com.au
www.rcsa.com.au 

Booking Terms & Conditions
This event is governed by the RCSA Terms and Conditions. These are located on the RCSA Website at www.rcsa.com.au/documents/terms_and_conditions_events.pdf. 

This event will be open until the close of business on 14th May 2008 unless booked out earlier. 

Click “Next” to Book

Please ensure that you complete your booking details carefully, including spelling of names, entering addresses and emails.  

Payment accepted online by American Express, Diners Club, MasterCard and Visa.  

For help, please see the Terms and Conditions or contact the RCSA on the details above for further information.