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RCSA QLD Workshop 'Building a Great Temp Desk'
This site has been closed for registrations.
For further information, please contact Events NSW
at crollo@rcsa.com.au
The information below is provided as reference for those who have already registered. This service is provided by InfoTec Communications.
“Temp Recruitment is an art form of its own. Join me as I uncover the secret skills that will take your temp desk to the next level of success!”
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-Gaynor Lowndes - Managing Director of The Recruitment Training Company and The Recruitment and Training Factory
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Gaynor Lowndes designed this workshop as a remedy to the lack of temp-specific recruitment training, drawing on her 20 years experience as a top billing consultant and manager in both Australia and the UK.
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Gaynor is proud to offer you the following techniques that you can immediately implement at your desk:
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- Candidate sourcing and selection skills that are guaranteed to bring you the quality candidates.
- Cold Calling and Prospecting techniques for building a gold client base.
- Overcoming objections from prospective clients.
- Closing techniques for “Yes” everytime.
- The art of filling a temp job over the phone!
Since its creation, Building a Great Temp Desk has become one of Gaynor’s most popular and successful workshops. So don’t miss out on this opportunity to become the best, by learning from the best!
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Topics covered in this workshop:
Introduction
• How the industry started
• Where it is now
• Where is it going?
• Basic definitions and jargon
Overview of the Temporary process
• Flowchart and steps
• Detailed introduction to each of the steps involved from taking the job brief
Common sourcing and selection procedures
• Writing effective adverts
• Overview of interviewing techniques for temps
• Reference checks
• Negotiation techniques
Prospecting for GOLD Clients
• Identifying gold/silver/bronze prospects
• Where to find prospects
• How to organise them and what to do with them
• How to organise your prospecting time for maximum success
Cold calling techniques
• Overcoming call reluctance
• Setting a call objective
• The structure of the call
• Your voice and what it tells about you
• Non-verbal body language
• Reverse Marketing Techniques
• Role play business development scripts
Overcoming Objections
• Role play your way to handling any objection
Closing
• Asking for the order/business
• When how and why
Filling a job over the telephone
• Group discussion on why
• Knowing your available’s
• Role play
Managing the numbers
• The sales funnel
• The client type ladder
• The benefits of KPI’s
• Managing activities to get the result
• The power of positive thinking
• Pulling it all together
Running an effective temporary desk
• Measuring success
• Time Management
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About the Presenter
Gaynor Lowndes MRCSA
Gaynor Lowndes MRCSA has over 20 years’ experience in the recruitment industry and understands its challenges. As a consultant, Gaynor was consistently a top performer in both Australia and the UK. She has extensive operational and sales experience, having worked with small, medium and large players in the recruitment industry.
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From 1988 to 2001, Gaynor concentrated on major account development, implementation and management, selling in excess of AU$50million in the banking and finance sector. She was also involved in the implementation of the Olympic Labour Network, and took the concept to market during 1999.
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In April 2001, Gaynor set up The Recruitment Training Company in response to market demand. Since inception, Gaynor and her team have trained hundreds of recruiters, and have written many tenders for clients within Australia. The phenomenal success of the business lies in the “real life” training she has developed, which is delivered with passion and is peppered with anecdotes to aid learning.
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As well as training, Gaynor consults to recruitment businesses. She also writes articles regularly for recruitment publications both locally and in the UK. She launched her first book “The Art of Recruitment” in July 2004.
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Where & When
Wednesday 16/07/2008
Registration at 8:45am,
Event from 9:00am to 5:00pm
Meeting Room 1
Level 13,
The Theodore Club
333 Adelaide Street
Brisbane, QLD
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Investment
Member $605.00 including $55.00 GST
Non Member $907.50 including $82.50 GST
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Included
Presentation, workbook, lunch, morning & afternoon tea
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CPE Points
Attending this program entitles you to claim EIGHT points towards APR Status.
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Information Prepared by
Jeni Smith - Continuing Professional Education Administration
RCSA New South Wales & ACT
Level 6 / 17 Castlereagh Street SYDNEY, NSW 2000
P: +02 9922 3477
F: +02 9922 3443
E: jsmith@rcsa.com.au
www.rcsa.com.au
Version 1.0
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Booking Terms & Conditions
This event is governed by the RCSA Terms and Conditions. These are located on the RCSA Website at www.rcsa.com.au/documents/terms_and_conditions_events.pdf
This event will be open until midday the 14th July 2008 unless booked out earlier.
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Click “Next” to Book
Please ensure that you complete your booking details carefully, including spelling of names, entering addresses and emails.
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Payment accepted online by American Express, Diners Club, Mastercard and Visa. For help, please see the Terms and Conditions or contact the RCSA on the details above for further information.
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