I’m going to need to create over 100 booking forms this year. Is there any limit to how many forms I have active at one time?

No limit. Our platform enables you to create as many forms as you need. Noting each will have its own unique booking link.

I need to set-up a series of booking forms that are virtually identical but for different locations. Does each booking form need to be created from scratch?

No. MBM’s “Copy” button speeds up duplication of booking forms fast. Then after the duplication is made, you simply rename it for your next location, and edit any fields (such as map references). For all other fields / questions that are identical, you don’t need to touch them. It might take only 2 or 3 minutes to duplicate and update each similar form to create your series of booking forms fast with less risk of errors.

MBM has an extensive amount of great features for my simple needs. Do I have to use them all?

No you don’t. Our platform has certainly grown over the years to assist clients with highly complex needs. But still, a high percentage of our clients do need only simple task booking forms, whereby they simply do not activate the more complex options.

I’m ready to go with my FIRST booking form. Where do I start?

Phone us! This is how we train our new clients. Helping you create your FIRST booking form is the best possible way for us to make your training relevant to you. Easy to remember. And at the end of your training, you’re pretty much ready to send out to your customers your first “Book Now” link!!

How hard is it to set-up booking forms?

Quite Simple. Many of our clients virtually self train themselves due to the ease of use of our platform, and the onscreen ‘tip pop-ups’ explaining features. Regardless, we much prefer start a new client relationship with a full training session to explain creatively how to make best use of all the features relevant to your needs.

I’m sick of using a booking platform more interested in showing it’s own branding than my own. Does MBM do this also?

No. MBM full Business Elite members (94% of our client base) see only a text tag line at the bottom of the page identifying My Booking Manager. Even this can be deleted. However, we note that over 90% of these customers never delete the line (for which we are grateful).

My website carries our own colour scheme and branding. Will an MBM booking form confuse our customers?

No. MBM enables you to customise your own booking forms to carry your own colour scheme and load graphics that look like your website to ensure when your customer clicks on a booking link, they see a seamless transition to a page looking similar to your website.

I have my own website. Does MBM replace the need for my website, or conflict with my website?

MBM offers an enhancement for your website. When you market your ‘event’ on your website, you will simply be able to include a BOOK / REGISTER / BUY NOW link as a call-to-action message.

If a customer phones me with a question, is it easy for me to find their booking info while on the phone?

YES – you can simply key word search your booking form using their name and open a copy of their booking confirmation on-screen to quickly see all information about their booking.

How hard is it to see who’s booked into my events?

There are multiple easy ways to track bookings.

  1. You can choose to have a ‘blind copy’ of the confirmation email sent back to your customer, copied to you at time of booking.
  2. When logged-in, you can see a quick reference on-screen report showing the names of the people booked and basic details.
  3. You can download a CSV file which can be opened in Excel/Access to view and sort ALL data relating to your booking form. This CSV updates continuously every time a new customer books. Download it as often as you need.
  4. You can run various custom Reports to view all manner of criteria about your booking form. Example : “How many people buying Additional Items … such as the optional social dinner / speakers notes etc.”

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