My events are GST free but the Attendee’s Tax Invoice says includes GST

February 24, 2021by admin in Managing Project

Normally the Tax Invoice sent to Attendees states that gst is included.However if all your projects in your account are non GST your account can be changed to a non gst account which means there is no reference to GST on the Tax Invoice. If you require this please submit a ticket to request your account be changed.

Note that a My Booking Manager account can be either gst or non gst. If you have some projects where gst applies and others that are non-gst, the only solution is to set up a two My Booking Manager accounts, one with gst, the other with no gst. (No setup fee applies for the second account).

Can we set-up a registration accepting partial payments?

February 24, 2021by admin in Managing Project

Yes. Go to Step 6. Extras, you’ll see the “Partial Payment” item. When you click on “Yes” it’ll show more labels where you can customize the conditions for the payment installments.

How to do Test Registrations & Payments

February 24, 2021by admin in Setup Project

You can use several methods to make test Registrations & Payments as outlined below.
To test new credit card merchant accounts or new Paypal credit card transactions it is recommended to use options 3 or 5.

  1. Make a booking using Add Registration (Manage Tab) and don’t select the Credit Card  radio button (as for sponsors). 
  2. Enter a valid cc number but use an invalid exp date and ccv number. 
  3. Set up a temporary reg type for an amount of say $0.50. This way you can do a real payment transaction incurring just a minimal charge. This method is recommended when you first set up your merchant account. By making a real payment you can check to see the payment appears  in your merchant account or payment gateway and that the payment appears on your credit card statement (plus you can see how it would appear on your Attendee’s credit card statement. 
  4. Use  test Visa credit card number 4111111111111111  to test registrations. This is a nearly universally recognized test number for a Visa card and will obviously NEVER result in an actual transaction being completed.  Most gateways support this such (for example including  IIRC, Camtech, St.Goerge  and BNZ ). Please note that the cents amount of the transaction may affect the returned response (for example  St.George and BNZ). That is $25.00  would test as approved whereas $25.25 would return an error code of 25 from the processing payment gateway resulting in a declined transaction. This is by design to be able to test various failures. Invoices will be marked as preview/test and will be recorded against the project as a Test mode registration (Project Status: Test Mode).
  5. Add a temporary Discount Code in Setup step 6.  Set the Discount Code to a percentage or fixed amount that would allow you to pay a minimum (eg 50c). This method is also recommended when you first set up your merchant account.This method is a ideal if your event is live as only you will know the code to enter. Once tested you could then delete the discount code.

How to add Logos and Images in text

February 24, 2021by admin in Setup Project

1. Upload the image 
   Click on the ‘My Account’ link at the top of the page, then on the ‘Upload File’ link in the left menu. Copy the link to get the URL address

2. Click edit for the text you want to add the image.

3. In the required text area click the image icon in the edit control panel  (looks like a mountain)

4. Enter the URL. Also select the size of the image you want to display. Align to left if you want the image on the left and the text to wrap around it.

How 5 Simple Steps Will Grow Your Events & Functions Bigger and Better Each Time

February 21, 2013by admin in Articles

The key to successfully growing bigger and better events is to set up what’s called the Marketing Cycle. The first part of the cycle is to promote your event in whatever way you can, such as traditional advertising. The next step is critical. You must collect names and addresses & email addresses when people book. At this point you should confirm their booking, but importantly from your point of view, use it to ask them to tell others.

Read more

Brand your Exhibition Stand for Maximum Impact

February 21, 2013by admin in Articles

Rita Davenport had been given a free hand to design and manage an exhibition stand for her company. The Marketing Director had briefed her extensively on the overall idea and left her with an open brief to produce something that would attract customers, dealers and the trade press. Rita walked out of the meeting feeling inspired but not quite sure what to do next.

Once you understand clearly what the sponsor needs the stand to achieve, you can go about the business of designing and branding your presence.

Read more

What on earth are trade exhibitions for?

February 21, 2013by admin in Articles

As a Sydney-based exhibition designer, Ove Prado often conducts his own survey of trade shows. He tries to work out, from what he sees, the purpose that each stand is playing in that company’s marketing strategy. All too often, he says, the message is confusing and some designs actually drive customers to walk straight past

Renting space at a trade exhibition, designing a stand, having it built and staffing it for the duration of the exhibition shares some of the essence of running other types of event but differs in some significant features.

Read more

Is an event over when it’s finished

February 21, 2013by admin in Articles

As the last delegate left the conference, Quinne McLachlan sat down at her laptop and started to write a review of everything that had happened. She was the event organizer and all through the proceedings she had been taking scribbled notes about the main points of interest, delegate questions that had not been fully covered by presentation material and presenters who had been well-received or those who had courted controversy.

Read more

How not to review your event to death

February 21, 2013by admin in Articles

Running a conference, a seminar or a workshop can be great fun. The day of the event is guaranteed to be a hive of activity with all of the arrangements coming together over those few hours. Problems will arise and be solved in one way or another and the delegates will leave in various states of motivation. If this is your first or your one thousand and first event you should never stop learning how to improve the next one. One of the most effective ways to draw out all of the learning points from the entire event is to hold a review meeting after some thorough data gathering including financial analysis and delegate feedback.

Read more

Managing the reputation of your event

February 21, 2013by admin in Articles

As a Consultant in Quality and Customer Service, Roberta Meier often attends seminars and workshops as a Mystery Shopper. As well as checking out how well delegates are catered for by the training teams, she also takes great delight in testing how tenaciously event organizers pursue her for her true opinion about their reputation.

If and when they do catch up with Roberta, how do they quantify reputation anyway?

The easiest thing to do is to use the happiness sheets (event evaluation forms) and the post event questionnaires, remembering that this is not a popularity contest but a search for factual information.

Read more

Page 5 of 8First...456...Last